Management

How can I make sure that difficult conversations are productive?

We call them “crucial conversations” — the conversations we avoid but know that we should have. The stakes are high, emotions run strong, and opinions vary. Effective conversations invite both parties into a shared space or “pool of shared meaning,” in order to engage in open and honest dialogue.  In effective crucial conversations, we tell our stories and invite others to do the same.

Because this issue is part of the work of so many Christian leaders, participants in Foundations of Christian Leadership spend time working on this issue.